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Referral Scheme

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Defects:

Contamination:

    ScratchEvery car will have some type of surface contamination as it’s near impossible to prevent it, short of never driving your vehicle and housing it in a protected environment. It is mainly down to airborne particles bonding to the surface. Paint should be as smooth as glass but run your hands over the paintwork and it will no doubt feel rough. These particles are removed through the use of a clay bar and lubricant. For heavy contamination, heavier duty clay bars are used but these will impair marring in the paintwork and some correction may be required afterwards.

Swirl Marks:

    ScratchThese are caused by incorrect or poor washing practise. Particles or dirt get trapped between the paint surfaces and washing medium, be it the rollers at a car wash or a sponge for example. These particles are then continually rubbed across the paintwork inflicting damage. Swirl marks don’t allow uniform reflection, deflecting the light hitting the body and reducing the overall appearance. Through a choice selection of compounds and machine polishing these can be reduced or removed totally dependant on severity and paint depth.

Buffer Trails:

    ScratchThese are caused through incorrect machine polishing where the pad isn’t kept flat to the paint’s surface. These are normally seen as a haze, sometimes in a specific pattern, depending on the movements of the polisher. Most common after a car has had repair work where new paint has been applied.

     

Scratches:

    Scratch Caused by everyday scenarios, these are highlighted by the sharp edges that are exposed to the sunlight. These can normally be removed through a compounding and polishing process. In the instance that they are too deep, where they can be felt by a fingernail, the edges can be rounded off as to mute the appearance of the scratch.

     

Oxidisation:

    ScratchCaused by the loss of pigmentation through bleaching by the sun, this is most common in red paint. Depending on paint depth, the top layer can be removed to expose a new layer of paint underneath. Through the use of specific sealant and waxes, this effect can be slowed down.

     

     

Orange Peel:

    ScratchThis occurs due to excessive build up of wet layers of paint in the application process. As the paint surface is uneven it will not offer great reflectivity. Through a wet sanding process utilising various grades of grit, this effect can be reduced or removed depending on paint depth. Once sanded, the compounding and polishing can then take place to refine the finish. This is often found on resprayed vehicles.

     

Leather Regeneration:

    ScratchOver time leather will attract dirt which will become ingrained into the top layer, especially in creases. With age, the leather will also dry out and begin to crack. Through a use of cleaners and conditioners it should be possible to bring the leather back to life and though careful maintenance keep the leather in its new condition.

     

Alcantara Shaving:

    Alcantara CleanupDue to the soft nature of alcantara, through continuous use, piling or bobbling can occur because it is subjected to friction whilst you are seated on it. Whilst this does not look pleasing to the eye it also reduces the "grab" of the material so you may find if used on a seat, it doesn't quite hold you in position like it used to. With careful shaving of the seat it is possible to reduce or totally remove this problem.

     

Holograms:

    These tend to appear as a haze floating over the paints surface. They can either consist of very fine random swirls otherwise known as micro marring, which can be removed by the use of a fine polish, or they can be caused by products not being fully removed from the paintwork. In some instances this is caused by waxes as they cure. Normally resolved by a simple rub down with a lubricated solution and microfibre cloth.

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